Board of Directors


Board of Directors




Amy graduated Summa Cum Laude from Troy State University. She received her BS with a double major in CIS and Mathematics. She has worked in IT 25+ years. She started her career as a developer performing many duties of what we now know as Business Analysis activities. She has experience in the telecom, banking, and natural resources/mining sectors. Her current position offers occasional international travel to work with business users in South America. She was a founding member of the Birmingham Chapter of IIBA in 2008 and received her CBAP in 2013. She received her CPOA in 2021 and CBDA in 2022. She has served as the chapter secretary and has been a presenter at several chapter meetings on topics such as Use Cases, the Agile panel, and Business Rules.
Amy and her husband, Matt, are proud parents of 3. Their son is a Lt in the US Army Reserves currently living in Houston, TX. They have two daughters in college; one undergrad and one in post grad PT School. Amy is currently serving her third term as President of the Birmingham IIBA Chapter. She previously served as secretary.

Vice President, Professional Development:

James Ichitey, ECBA, CSM, Mircosoft certified: Azure Fundamentals, AWS Technical Essentials, Cyara Certified Expert

large_james_ichitey_3489x3489.jpg James Ichitey has over 17 years leading healthcare companies and small businesses, becoming highly skilled in both company turnaround and change management. Currently, James is branch manager with Help At Home in Mobile, Alabama, where he works to foster professional business relationship among the community, case managers, and key stakeholders to ensure continued community support for the organization. Previously, he served as a program director at Sevita Health where he lead healthcare professionals in attaining professional and business development. He has also lead organizations such as Greater Accra Handicraft Association in Accra, Ghana, as president, member of the board of directors, and as secretary. His experience in developing, implementing, and promoting professionalism through conflict resolution makes him an ideal candidate for this position.

Vice President, Marketing:

currently vacant

Interested individuals please contact or any board member

Vice President, Communications:

currently vacant


Vice President, Membership:


Beginning as a Programmer Trainee to my current senior IT position, I've worked in various industries including Financial Services (insurance and banking) and Telephony for both international and domestic companies spanning a career of over 30 years as an FTE and contractor. I've seen the evolution of mainframe processing to distributed systems technologies. My own career has morphed over the years and I've worked as a COBOL programmer, systems analyst, and technical team lead in the mainframe space. I then transitioned from the mainframe world into ETL and data warehousing as a data mapper and business analyst. Along the way I was introduced to the Agile methodology and after learning about the servant-leader role of Scrum Master I fell in love with every aspect of the role and has since earned multiple certifications. I've also worked as an scrum Product Owner and have certifications in that role as well. In my current position of Sr Scrum Master, I work with IT and non-IT teams in the enterprise as an Agile coach, mentor to SMs and POs, on-boarding new team members, creating Agile and Scrum educational materials and teaching classes, etc.


Mickey Ferreiro, CBAP

Mickey Ferreiro is a Senior Consultant at CTS. He is responsible for performing requirements analysis, project management, and business consulting for several clients in a variety of industries. He has seventeen years of experience in software development project work, including extensive experience in system requirements and business requirements analysis, requirements interviewing, data modeling, process modeling, and requirements documentation. He has been a member of the IIBA since 2007, has held the CBAP certification since 2010, and has served on the board of the IIBA Birmingham Chapter since 2011.
Mickey has a Bachelor’s Degree in Computer Science from Florida International University and an MBA from the University of Alabama at Birmingham. He and his wife have an eleven-year-old son. Outside of work, Mickey enjoys an array of nerdy gaming activities such as video games, board games, table top role-playing games, and Star Wars miniatures.


Charmaine Hudson, CBAP, CBDA certified

My work experience includes roles as a Senior level Business Analyst in both the Quality Assurance and Project Management departments. In my current role, I am an IT business analyst supporting the onboarding, training, and implementation of software for our sites.

In my previous job, I served in several leadership roles in our Business Analyst Program/community of practice and helped to set the framework for the structure of the program.