Feedback, Inspiration and Positive Reinforcement

Join us for our monthly chapter meeting as we welcome David Mantica, Vice President and General Manager for SoftEd.
Fueled by his passion for developing empowered knowledge workers through training and coaching, he helps companies develop
their teams with the critical skills to stay effective.

Everyone on the Agile team must be treated as an adult; that means empowering them to make
decisions and giving them the opportunity to provide feedback and input on how things get done. Every
adult is human. Humans get demotivated. Humans have bad days. Humans lose track of their purpose.
Humans get uninspired. The reality is, if we left becoming and staying motivated to the individual
employee and offer nothing, we would be left with a disaster. We (humans) need to be inspired, given
positive direction and reinforcement and it isn’t just the manager’s or corporations responsibility. Doing
this and doing it right is the difference between being good and being GREAT!

This session will cover:

•  Retrospective fundamentals
• Giving Feedback 101, good and bad
• Giving a good review, some critical elements
• How to say Thank you
• Techniques to celebrate
• Everyone wants to be inspired, a basic how to

Please Note: To receive Member pricing, you must login with your IIBA credentials. The same userid and pw are valid for iiba.org and our chapter website.
We look forward to you joining us.
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Each quarter we will schedule a sessions for each of the following tracks:

• One of the BABOK six knowledge Areas
• BA Trends - Agile, Cybersecurity, Data Science and Analytics, Product Ownership Analysis
• Leadership and Career Develoment

If you have a topic of interest to share or know someone willing to share their time and talent with our community, we would love to hear from you.
If you or your organization have special training needs let us know, we will search our network and try to schedule your topic for an upcoming session.
Contact board@birmingham.iiba.org