Powering Decisions: A Business Analyst's Guide to Energy Analytics
In today's data-rich energy landscape, the challenge isn't a lack of information, but a surplus of it. The critical link between raw data points and tangible business value is the Business Analyst. My goal is to encourage the IIBA community of business analysts, requirements engineers, and process experts who translate complex data into strategic action to step into this critical area.
We will move beyond theory and dive into the practical role practitioners play in transforming operations. My presentation will explore how BAs are central to:
We will move beyond theory and dive into the practical role practitioners play in transforming operations. My presentation will explore how BAs are central to:
- Forecasting Demand: Learn the key questions to ask stakeholders to elicit requirements for predictive models, ensuring the outputs are not just accurate, but relevant and usable for resource planning.
- Enhancing Grid Reliability: We'll deconstruct how to translate terabytes of sensor and operational data into clear business rules and process improvements. Discover techniques for identifying patterns that preempt outages and guide preventative maintenance strategies.
- Deepening Customer Engagement: Explore how to analyze customer usage data to define requirements for personalized engagement campaigns, new service offerings, and proactive communication, directly impacting customer satisfaction and program adoption.
You will leave this session equipped with a practical framework for approaching data-centric projects, a clearer understanding of how core BA skills are more critical than ever, and tangible examples of how you can drive data-driven decision-making across utilities.
About Our Speaker:
With over a decade of experience in the energy utilities sector, our speaker, Clay Grisetti, is known as a people-first software consulting director dedicated to bridging the gap between complex business challenges and tangible technology solutions. His focus is on helping utility partners enhance workforce efficiency and drive revenue growth by strategically implementing big data, AI, and advanced analytics. Clay's leadership experience is comprehensive, spanning business development and team building to overseeing the successful agile delivery of cutting-edge solutions for millions of users.
Mr. Grisetti's technical expertise has been applied across a wide range of utility departments, from Power Delivery and Nuclear Operations to Customer Service and Supply Chain. He thrives on solving real-world problems, such as deploying computer vision to decrease field labor or using machine learning to better discern customer intent. Ultimately, his passion is for empowering other's to succeed and delivering genuine value to clients. When it is time to log off, Clay enjoys returning to his family and a great tabletop game.
Mr. Grisetti's technical expertise has been applied across a wide range of utility departments, from Power Delivery and Nuclear Operations to Customer Service and Supply Chain. He thrives on solving real-world problems, such as deploying computer vision to decrease field labor or using machine learning to better discern customer intent. Ultimately, his passion is for empowering other's to succeed and delivering genuine value to clients. When it is time to log off, Clay enjoys returning to his family and a great tabletop game.