Chapter Officers

My work experience includes roles as a Senior level Business Analyst in both the Quality Assurance and Project Management departments. In my current role, I am an IT business analyst supporting the onboarding, training, and implementation of software for our sites.

 

In my previous job, I served in several leadership roles in our Business Analyst Program/community of practice and helped to set the framework for the structure of the program.

Mickey Ferreiro is a Senior Consultant at CTS. He is responsible for performing requirements analysis, project management, and business consulting for several clients in a variety of industries. He has seventeen years of experience in software development project work, including extensive experience in system requirements and business requirements analysis, requirements interviewing, data modeling, process modeling, and requirements documentation. He has been a member of the IIBA since 2007, has held the CBAP certification since 2010, and has served on the board of the IIBA Birmingham Chapter since 2011.
 
Mickey has a Bachelor’s Degree in Computer Science from Florida International University and an MBA from the University of Alabama at Birmingham. He and his wife have an eleven-year-old son. Outside of work, Mickey enjoys an array of nerdy gaming activities such as video games, board games, table top role-playing games, and Star Wars miniatures.

Charity Kamau holds an MBA with a concentration in Management Information Systems, a Master’s degree in Applied Sociology, a Bachelor’s degree in Psychology, and a degree in Management Information Systems. With over 17 years of combined experience in Social Services and Information Management, she brings a unique blend of analytical expertise, technical proficiency, and human-centered insight to her work.

Throughout her career, she has consistently demonstrated the ability to take on increasing levels of responsibility and deliver high-quality results. Her current and former employers have recognized her strong performance, reliability, and commitment to excellence. She is confident in her ability to contribute the same level of dedication and impact to any organization she serves.

She is goal-oriented and strategic, with a proven track record of designing, developing, and executing initiatives with minimal supervision. Her strong academic foundation, combined with her ability to manage multiple priorities effectively, enables her to add immediate value in dynamic and fast-paced environments.

She is also deeply committed to continuous learning and professional growth. She actively seeks opportunities to expand her knowledge and skills and is highly organized—successfully supporting multiple teams in her current role while maintaining efficiency and attention to detail.