Welcome to the IIBA Birmingham Chapter! Our mission is to empower and support our members and community partners through high-quality educational events, mentorship programs, and meaningful networking opportunities. We are committed to advancing professional growth and promoting industry-recognized certifications aligned with the standards and best practices of Business Analysis.
 
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Analyst Catalyst Blog
One Size Doesn’t Fit All: Choosing the Right Service Desk Software
You may find yourself working on a project that wants to implement service desk software. But there’s a difference between Customer Service Management (CSM) and IT Service Management (ITSM) service desk software.
Your Instincts Are Data Too, And It's Time We Treated Them That Way
Russell Mears joined Business Analysis Live! to make the case that instinct is a form of compressed expertise that every business analysis professional should be treating as data.
Rebuilding Trust When One Stakeholder Group Gets Left Behind
At the end of a major software implementation project, every stakeholder group had a product they were happy with—except one. As we were set to go live, the most critical stakeholder management of my career was just beginning.