We will host our Annual General Meeting activities from 11:30AM - 12:00PM and will follow with our speaker presentation at 12:00PM-1:00PM

Excellent elicitation and collaboration has been cited as one of the key success factors in optimizing and managing stakeholder relationships. As business analysts, stakeholders are our main source of information on a project, so it is critical to our success that we understand and navigate elicitation and collaboration effectively. The problem is, how do we do it? How do we overcome inherent problems such as zoomed-out, stressed out stakeholders who don't participate? What are the different types of stakeholders and how do we deal with each of them? What are the best techniques for each stakeholder type? Join us to learn the top techniques for effective elicitation and collaboration from Pamela Paterson, CBAP, PMP, an expert and international best-selling author in business analysis.

Learning Objectives
In this webinar you will learn how to:

• Prepare for and conduct effective elicitation with stakeholders
• Prepare for and conduct effective elicitation with stakeholders
• Manage and optimize stakeholder engagement and communication
• Choose correct techniques for effective elicitation and collaboration
• Overcome the top issues in elicitation and collaboration
   

About the Speaker
Pamela Paterson, CBAP, PMP is an international best-selling author and a senior IT business analyst consultant , having worked with +50 organizations including Red Cross, KPMG, PwC, Hewlett-Packard, and the federal government. She is an award-winning speaker, has presented at +200 events including IIBA conferences in the U.S., Europe, Canada, and Asia, and has written six books, two of them international best-sellers: Creating Requirements for Software Projects: A Business Analyst’s Guide to Requirements Management and Get the Job: Optimize Your Resume for the Online Job Search. Previously, Pamela also taught project management at a Toronto college and has a stealth bio in communications, information design, engineering, and chemistry.. Her complete bio is provided on www.pamelapaterson.com

Please Note: To receive Member pricing, you must login with your IIBA credentials. The same userid and pw are valid for iiba.org and our chapter website.
We look forward to you joining us.
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If you have a topic of interest to share or know someone willing to share their time and talent with our community, we would love to hear from you.
If you or your organization have special training needs let us know, we will search our network and try to schedule your topic for an upcoming session.
Contact board@birmingham.iiba.org